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Medicine Bee Herbals - Product Ordering Information

Ordering Medicine Bee Herbals Products

Domestic Orders

U.S.A. & Canada shipment will be UPS Ground, unless, otherwise specified. Shipment can take up to 3 weeks, depending on location.

Ordering Live Insects

For information on ordering live beneficial insects, please see our Insect Ordering information.


If for any reason you wish to cancel your order, this must be done within the same business day. To cancel an order by email, please write to

International Orders


We are unable to accept returns for merchandise from our international customers except two circumstances:


Occasionally we run short on particular items and issue a “Backorder” on your order. We find the item is temporarily out of stock. In this instance, we will issue a small backorder notice that clearly explains that once our stock is replenished; we will fulfill the backorders within 1-4 weeks.

Infestation Policy

Medicine Bee Herbals implements several control methods to guarantee that each item shipped from our warehouse is completely free of live insects and parasitic activity. Please observe good storage guidelines, and if minor insect infestation is found, freeze immediately at a temperature of 10-30 degrees.

Medicine Bee Herbals will offer a full and immediate refund for any items that are found to contain pests in 60 day period. Any item infested after this period of time will be the sole responsibility of the purchaser. Refunds are only available for the dollar value of the merchandise and we will not be liable for expenses incurred as a result of infestation.

Discounts on Multiple Orders

Send us an email to ask about special discounts on multiple orders Medicine Bee Herbals products.

In accordance with FDA regulation, we do not make any therapeutic claims for any Dietary Supplement Health and Education Act. (Full Disclaimer)

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